Go to My Blog. Linkedin.
Hello! My Name is

Boutros AbiChedid

Senior Web & Document Accessibility Engineer, Web Developer & Designer, Software Engineer

I Code. I Design. I Solve Problems.
Featured Projects || $(this)

About Me

About Me

My name is Boutros AbiChedid, and I am a Web and Document Accessibility Expert specializing in complex enterprise-level solutions. With a keen eye for detail and a creative problem-solving approach, I bring 16 years of experience in web accessibility, web development, web design, and product design, along with 7 additional years in traditional programming and software development.

I have two years of hands-on experience in document accessibility and 16 years in web accessibility, leveraging both manual testing and automated tools across all stages of development—design, development, pre-live, and post-live. My expertise lies in achieving the highest standards of website governance by focusing on web accessibility, document accessibility, quality assurance (QA), user experience, and performance. My goal is to create inclusive digital experiences that meet compliance requirements while enhancing usability for all users.

I firmly believe that organizations can achieve full inclusion and compliance with disability laws by integrating accessibility into every role. This can be accomplished through comprehensive training and by embedding accessibility standards into both the development and procurement processes.

My guiding principles: Design for everyone and test early, test often—ensuring accessibility is at the core of every project from the start.

My Core strengths:

  • Web Accessibility Standards: Expertise in WCAG 2.1, WAI-ARIA 1.1, ADA Section 508, UAAG 2.0, and ATAG 1.0.
  • Document Accessibility: Ensuring compliance with document accessibility standards.
  • Content Management Systems: Specialized in Drupal, WordPress, and Shopify, delivering robust, clean, efficient, and maintainable solutions.
  • Web Standards & Documentation: Skilled in creating documentation for accessibility, QA, best practices, web development, SEO, and performance.
  • User Experience & Interface Design: Focused on designing intuitive, inclusive, and user-friendly digital experiences.
  • Technical Troubleshooting: Proficient in diagnosing and resolving complex technical issues at an enterprise level.

People Manager | Team Leader | Operational Efficiency Expert

As a dedicated and results-driven People Manager, I have successfully led and optimized large teams beyond industry standards. Managing significantly more team members than the U.S. Bank’s recommended size of 5 to 7, I have demonstrated strong leadership in handling high-performing teams. At peak capacity, I led 26 professionals.

My expertise lies in team optimization, operational efficiency, and strategic resource management. I have effectively reduced costs and maximized productivity during personnel reductions while ensuring continued high-value service to customers. Additionally, my proactive approach to managing attrition among offshore accessibility consultants has led to significant cost savings for the bank.

Beyond operations, I take pride in fostering a transparent, supportive, and high-performing team culture. I am recognized for my selfless leadership, strong advocacy, and commitment to my team’s growth. As my team members have shared:

  • “I believe this mix of strengths and considerations has helped us all succeed in our roles. It has been great having you as a manager.”
  • “You go above and beyond to help and are always sympathetic.”
  • “You are a very transparent manager.”

I am passionate about developing talent, driving efficiency, and creating positive work environments where teams can thrive. Let’s connect to discuss leadership strategies, operational excellence, and team success!

You've Found The Right Person

If you're looking for someone who embodies:

  • Professionalism, precision, and a passion for quality
  • A strong work ethic and commitment to excellence
  • Robust programming and coding expertise
  • A deep appreciation for clean, efficient, and well-documented code
  • Exceptional interpersonal skills with a customer-first mindset
  • Outstanding verbal and written communication abilities
  • Superb documentation and technical writing proficiency
  • Sharp analytical skills with a proactive approach to problem-solving
  • Efficiency—getting the job done right the first time
  • The ability to prioritize, multi-task, and manage complex projects
  • Reliability, dependability, and trustworthiness
  • A self-motivated, quick learner with an insatiable curiosity

Then look no further—you've found the right person!

Testimonials

A little late BUT GREAT JOB on the WCAG training. It was a huge success!

Marissa W.
U.S. Bank

I appreciate the trust you put into the people you manage. You treat us like adult professionals and give us a lot of opportunity to manage ourselves while still being engaged and available. It is a good balance. I also really appreciate the ways you bring humor into the interactions with our team and on an individual level. The personal touch helps make things lighter and more fun and also helps build rapport and lets us get to know each other better, which is great for team relationships. When giving feedback you are kind and thoughtful in the delivery, and that is also something I have felt good about.

Kit K.
U.S. Bank

I appreciate the trust you put into the people you manage. You treat us like adult professionals and give us a lot of opportunity to manage ourselves while still being engaged and available. It is a good balance. I also really appreciate the ways you bring humor into the interactions with our team and on an individual level. The personal touch helps make things lighter and more fun and also helps build rapport and lets us get to know each other better, which is great for team relationships. When giving feedback you are kind and thoughtful in the delivery, and that is also something I have felt good about.

Kit K.
U.S. Bank

Boutros - I wanted to send a note of appreciation for your compassionate leadership with the Doc Management team. I love that you foster a team culture of respect and collaboration. I also appreciate that you are available to your team when we need you.

Louise
U.S. Bank

Boutros contributes to the team and U.S. Bank in the following ways: As a Manager, Boutros trusts his staff and does not micromanage. He is a flexible leader that is always open to input from his team and does not hold his opinion higher than others. He is open to feedback even on what is not working well. He also is clear about his expectations and when he does communicate expectations, he is great at following through on them. I also really appreciate his humor. He always has great jokes to share. This helps lighten many of our group interactions which I truly enjoy.

Christina D.
U.S. Bank

An additional strength of Boutros is that he is empathetic. A few months ago, one of my UX teams was going to be presenting during a design review and I was going to be supporting them from an A11Y standpoint. Thirty minutes before the meeting was going to start, my daughter’s school called and said that my daughter was ill. I shared this with Boutros and he told me he would attend the design review in my place. I really appreciated how much Boutros cared about the wellness of my family and supported me on such short notice.

Mike S.
U.S. Bank

Services

  • Custom Programming

    Web & Document Accessibility

    I am a Web and Document Accessibility Expert. I have 2 years of document accessibily and 16 years of Web accessibility experience using a combination of manual testing and automated tools at different stages of development.
  • Custom Programming

    Custom Web Programming

    I do custom coding for your Website. I also develop custom Web application and advanced Web programming specific to your needs. Let me know what you need!
  • Web development

    Web Development

    I can develop a high-quality, well structured Website customized to your needs. I also maintain your Website.
  • Web Usability

    Usability

    In addition that your Website must be functional and reliable, it also must be intuitive and easy to navigate. I design Websites with the end-user in mind.
  • Website design

    Web Design

    I can custom design a Website for you from Scratch, or I can redesign your existing Website to run more efficiently, be more appealing and generally achieve more. I am passionate about a design that is simple and unique to you.
  • Identity and branding

    Branding

    An identity is the most important part of any company. I Design Logos and Business Cards unique to your needs.
  • Drupal and WordPress CMS

    Drupal & WordPress

    I develop Drupal and WordPress Websites for your business or personal needs. I want you to easily update your Website with content without any coding experience.
  • Web standards

    Web Standards

    My code adheres to the best practices in Web standards. W3C standards is a factor I always keep in mind while developing Web content. I am a believer in the accessible Web and ensure that all of my work passes Section 508 and the WCAG 2.1 guidelines for accessibility.
  • SEO - Search Engine Optimization

    Search Engine Optimization

    Search Engine Optimization is another factor that I always keep in mind while developing your Website. Search Engine Optimization ensures your target customers will find your Website through organic search results.
  • Mobile Web Design

    Mobile Optimization

    I hand-code Websites with consideration to mobile devices. I guarantee that your Website will work well on any computer or on any portable device. I follow the Responsive Web design approach. Go ahead, take a look at this Website on your mobile device or tablet.
  • Web Analytics

    Analytics

    Analyze, Optimize, and Grow: I use Web analytics to analyze your Website´s traffic, interpret your data and optimize your Internet marketing strategy to grow your sales. Your target audience is important, but your visitors are just as critical.

Resume

Education

My education does NOT end. I am a Life-Long learner and I am intellectually very curious. Feel free to download a PDF version of my latest Résumé.

2020

5 Accessibility Curriculum Certificates at Deque University and WebAIM
View List.

2020

25 Accessibility courses completed at Deque University
View List.

2019

4 Accessibility courses completed at Deque University
View List.

2018

4 Web and Accessibility courses completed at Udemy, Udacity and Code School
View List.

2016

16 Web and Accessibility courses completed at Lynda.com
View List.

2015

30 Web and Accessibility courses completed at Lynda.com
View List.

2014

3 Web development courses completed at Lynda.com.
View List.

2011

Certificate in Web Business at eClasses online school.
View transcript | View Certificate.

2010

Certificate in Web Graphics and Multimedia at eClasses online school.
View transcript | View Certificate.

2008

Certificate in Web Programming at eClasses online school.
View transcript | View Certificate.

2008

Certificate in Web Technologies at eClasses online school.
View transcript | View Certificate.

1996

MS, Electrical Engineering (MSEE), University of Alabama at Birmingham. Birmingham, AL.

Thesis: Experiment Design for Modeling And Control Strategies of Escherichia Coli Fermentation Process; 1996, 125 pages.

1994

MS, Health Physics (MSHP), Georgia Institute of Technology.
Atlanta, GA.

1993

Bachelor, Electrical Engineering (BEE), Georgia Institute of Technology. Atlanta, GA.

Hire Me

Exceptionally focused, organized, hard-working, detail-oriented and dependable. An easy communicator with an uncompromising work ethic. Highly motivated, always intellectually curious and a life-long learner.

There are designers that make it look pretty, coders that make it work, but for a lasting success, you need the two working together. This is exactly what you get when you hire me, you get both sides of the coin. I code. I design. I solve Problems.

Profile

Last updated: October 30, 2023 For the past two years, I served as the UX Design Accessibility Associate Director at U.S. Bank, leading a large team of UX Design Accessibility Consultants in an agile environment. I was responsible for overseeing the execution of accessibility initiatives across multiple product teams, ensuring compliance with accessibility standards while fostering innovation. As the primary accessibility subject matter expert (SME), I collaborated closely with cross-functional teams and business lines, delivering human-centered solutions that enhanced U.S. Bank’s customer-facing products and reinforced its reputation as a preferred financial institution.

Accessibility Lead – Law School Admission Council (LSAC)

Before joining U.S. Bank, I was the Accessibility Lead at LSAC, where I played a pivotal role in integrating accessibility (A11y) into the organization's core operations. When I arrived, LSAC had no formal accessibility guidelines or procedures. I spearheaded the creation of a comprehensive A11y framework, which is now embedded across the organization.

As a manager, I led the establishment of the A11y department, mentoring team members and serving as the go-to resource for accessibility-related matters. I developed and communicated A11y policies, advised departments on integration strategies, and worked with external vendors to ensure compliance with accessibility standards.

I also authored and implemented A11y compliance checklists for PDFs, MS Word, and digital web products, which are now widely used across departments. To foster a culture of accessibility, I created an internal A11y reference sub-site within the LSAC portal and conducted company-wide training on document accessibility, including MS Word and Adobe Acrobat. Each 8-hour training session provided in-depth instruction, practical exercises, and detailed resources.

To enhance ongoing compliance, I integrated Siteimprove for continuous website monitoring, generating custom reports to track A11y and QA issues. Additionally, I developed LSAC’s custom VPAT based on WCAG 2.1 Level AA conformance, assisting internal teams and vendors in creating accessible products. I also wrote a two-year A11y Vision and Action Plan to build long-term awareness and drive meaningful organizational change.

Drupal Technical Lead & Solutions Architect – IT Trailblazers

Prior to LSAC, I worked as the Drupal Technical Lead and Solutions Architect at IT Trailblazers, primarily supporting Pfizer. In this role, I designed and implemented enterprise-level Drupal solutions for large-scale projects. I guided both technical and non-technical client discussions, participated in pre-sales engagements, and developed customized technical presentations for high-level executives. Additionally, I authored company-wide web standards for QA, SEO, accessibility, best practices, and web performance.

Senior Web Developer – Campbell Soup Company

At Campbell Soup Company, I spent two years as a Senior Web Developer, managing both front-end and back-end development for Campbell’s public-facing websites and APIs. I also oversaw third-party providers and contractors, ensuring adherence to the company’s web development standards. Supporting Campbell’s digital marketing efforts, I played a key role in driving business success through strategic web initiatives.

One of my primary responsibilities was enforcing accessibility standards for new websites while mitigating accessibility violations on existing platforms. I trained coworkers and vendors on relevant accessibility guidelines and authored technical documentation and procedures. My expertise in assistive technologies—including screen readers, screen magnification, read-aloud tools, and eye-gaze tracking—was instrumental in improving digital accessibility, a cause I am personally committed to due to a family member’s reliance on assistive technology.

IT Application/Web Developer – Rutgers University

Before Campbell Soup Company, I worked as an IT Application/Web Developer at Rutgers University’s Office of Creative Services. I managed and maintained the department’s multi-site Drupal Content Management System (CMS), supporting over 60 websites. I collaborated with staff and project managers, troubleshooting technical issues and integrating new features through the department’s web support ticketing system.

Web Developer & Web Designer – Princeton University

At Princeton University, I served as the Web Developer and Designer for both the Princeton Neuroscience Institute and the Lewis-Sigler Institute for Integrative Genomics. I designed and developed both websites from the ground up, wearing multiple hats, including web programmer, content editor, SEO strategist, accessibility specialist, and performance optimizer. My intellectual curiosity and passion for lifelong learning allowed me to continuously refine and enhance these digital experiences.

Additional Roles

Earlier in my career, I worked as a Website Developer and Designer at Creative Marketing Alliance, where I developed interactive online products and handled website maintenance and enhancements.

I also ran my own web development company, Blue Olive Online, as a freelance WordPress Developer, Web Developer, and Software Engineer. I specialized in building WordPress and other websites with strong functionality, striking aesthetics, and compliance considerations. My philosophy was simple: a successful website should not only look great but also provide a seamless user experience that encourages further exploration.

Testimonials

Thank you so much for your hard work and drive. Your hard work has really made an impact and I truly am grateful along side with you EVERYDAY! Here's to a great year!

Marissa W.
U.S. Bank

It has been such a great time having you as a Manager. I have so much respect for you and how you support and advocate for your people. I know you have been a great support to me. Also, you really are just a pleasant person to be around! Thank you for everything.

Christina D.
U.S. Bank

I appreciate your management style a lot. You are attentive, present, and helpful. Whenever I have a question or need something, I am confident and comfortable coming to you- even if you don't know the answer you help find it or collaborate with me to come up with good solutions. I have seen you do this with others as well, and I think a lot of solid solutions have come from this approach overall. Along these lines, you ask us for our opinions on what could be done to resolve problems, and encourage us to collaborate with our unit, cross units, or the whole dept. At the same time, you also give solid guidance and advice when needed. All of these methods have been effective and valuable, in my opinion.

Kit K.
U.S. Bank

I really enjoy you as a manager and i feel you care out us and want to help us grow. I enjoy that you do not micro manage and instead trust your staff will get things done and get it done correctly. As an adult it is nice to be treated as an adult.

Jason Z.
U.S. Bank

Boutros has many strengths that he brings this team and U.S. Bank. One of the things I appreciate most about his leadership is the autonomy and trust he gives his reports to do their jobs. He is not a micromanager. He has confidence in his reports and empowers them perform at their best. I can confide in him and he respects my opinions. He is also a feedback motivated leader. He actively seeks feedback on his performance, process, and engagement to stay flexible and meet the needs of the team. He is analytical with an attention to detail and does well at organizing systems like the Digital A11y Standards notes. One of the things I am most grateful for in Boutros as a leader is the opportunities for growth and doors he opens for his reports. I have been able to grow professionally under his leadership and guidance.

TJ B.
U.S. Bank
I had the pleasure of working directly with Boutros on the LED Signage Web Calculator while I held the position of applications engineer at OSRAM SYLVANIA SSL division. I found Boutros to be very helpful, dependable, and easy to work with. He is very organized, thorough with his work, a dedicated hard working and talented Web developer with excellent work ethics. In short, Boutros is great to work with and I highly recommend him. I am confident he would be a valuable asset for any organization interested in WEB and IT consultance.
Popa Puiu
Osram Sylvania

I worked with Boutros, as a graduate student colleague over a period of about two years. We were Masters Degree students in the Engineering Department of the Electrical and Computer Engineering program, at the University of Alabama at Birmingham. Boutros was also a Graduate Research Assistant, while majoring in Control Systems, and we often worked on projects together for our Advisor. As such, I was able to closely observe his conduct over a sustained period of time.

In my opinion, Boutros was an excellent student, paying keen attention to his work, and maintaining high standards. He has also demonstrated a high degree of ethical responsibility, paying close attention to detail, with consistent and highly reliable results.

In my opinion, Boutros would be a major asset to any company or organization who might engage his services.

Dalton Nelson
University of Alabama

Skills

Web Accessibility 90%

Document Accessibility 85%

Shopify 70%

Drupal 7 85%

WordPress 85%

HTML5 | XHTML 86%

PHP 81%

Photoshop 82%

SQL 87%

Drupal 8 & 9 60%

CSS3 | CSS2 86%

Less | Sass 84%

JavaScript 82%

jQuery 82%

SEO 82%

XML 91%

C | C++ 68%

Projects

Thanks for checking out my sample work!

Contact Me

Boutros AbiChedid

If you want to contact me, you can email me directly at: meATboutrosabichedidDOTcom – Remember to change the bolded Capital-Letter words with the appropriate symbols - OR you can fill out the Contact form below.

Testimonials

Excellent work, Boutros! It is obvious from the high quality of your work and your questions that you not only understand the mechanics, but also their logical underpinnings.
Patricia O.
PHP course

Certain code paths called an as-of-yet undefined function. Function now defined earlier. Thanks to Boutros for reporting the issue and helping to debug.

William K.
WordPress plugin

Dear Boutros. Thank you very much. I appreciate very much your detailing all the work and hours that went into the creation of the Website. The Website looks great. I will be happy to make referrals to you.

Father Francis M.
Saint Ann Maronite
What a wonderful Website to show the world our parish! Kudos to its creator and blessings to its viewers. May this site prosper with many memories and may its servers never crash.
Alice S.
Saint Ann Maronite