My name is Boutros AbiChedid, and I am a Web and Document Accessibility Expert specializing in complex enterprise-level solutions. With a keen eye for detail and a creative problem-solving approach, I bring 16 years of experience in web accessibility, web development, web design, and product design, along with 7 additional years in traditional programming and software development.
I have two years of hands-on experience in document accessibility and 16 years in web accessibility, leveraging both manual testing and automated tools across all stages of development—design, development, pre-live, and post-live. My expertise lies in achieving the highest standards of website governance by focusing on web accessibility, document accessibility, quality assurance (QA), user experience, and performance. My goal is to create inclusive digital experiences that meet compliance requirements while enhancing usability for all users.
I firmly believe that organizations can achieve full inclusion and compliance with disability laws by integrating accessibility into every role. This can be accomplished through comprehensive training and by embedding accessibility standards into both the development and procurement processes.
My guiding principles: Design for everyone and test early, test often—ensuring accessibility is at the core of every project from the start.
My Core strengths:
- Web Accessibility Standards: Expertise in WCAG 2.1, WAI-ARIA 1.1, ADA Section 508, UAAG 2.0, and ATAG 1.0.
- Document Accessibility: Ensuring compliance with document accessibility standards.
- Content Management Systems: Specialized in Drupal, WordPress, and Shopify, delivering robust, clean, efficient, and maintainable solutions.
- Web Standards & Documentation: Skilled in creating documentation for accessibility, QA, best practices, web development, SEO, and performance.
- User Experience & Interface Design: Focused on designing intuitive, inclusive, and user-friendly digital experiences.
- Technical Troubleshooting: Proficient in diagnosing and resolving complex technical issues at an enterprise level.
People Manager | Team Leader | Operational Efficiency Expert
As a dedicated and results-driven People Manager, I have successfully led and optimized large teams beyond industry standards. Managing significantly more team members than the U.S. Bank’s recommended size of 5 to 7, I have demonstrated strong leadership in handling high-performing teams. At peak capacity, I led 26 professionals.
My expertise lies in team optimization, operational efficiency, and strategic resource management. I have effectively reduced costs and maximized productivity during personnel reductions while ensuring continued high-value service to customers. Additionally, my proactive approach to managing attrition among offshore accessibility consultants has led to significant cost savings for the bank.
Beyond operations, I take pride in fostering a transparent, supportive, and high-performing team culture. I am recognized for my selfless leadership, strong advocacy, and commitment to my team’s growth. As my team members have shared:
- “I believe this mix of strengths and considerations has helped us all succeed in our roles. It has been great having you as a manager.”
- “You go above and beyond to help and are always sympathetic.”
- “You are a very transparent manager.”
I am passionate about developing talent, driving efficiency, and creating positive work environments where teams can thrive. Let’s connect to discuss leadership strategies, operational excellence, and team success!
You've Found The Right Person
If you're looking for someone who embodies:
- Professionalism, precision, and a passion for quality
- A strong work ethic and commitment to excellence
- Robust programming and coding expertise
- A deep appreciation for clean, efficient, and well-documented code
- Exceptional interpersonal skills with a customer-first mindset
- Outstanding verbal and written communication abilities
- Superb documentation and technical writing proficiency
- Sharp analytical skills with a proactive approach to problem-solving
- Efficiency—getting the job done right the first time
- The ability to prioritize, multi-task, and manage complex projects
- Reliability, dependability, and trustworthiness
- A self-motivated, quick learner with an insatiable curiosity
Then look no further—you've found the right person!